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For Our Jenius Bank Customers

On June 13th, loan customers will transition to a new loan servicer, Launch Servicing; loan terms and conditions will not change. We’re committed to keeping you informed every step of the way. On May 4th, our savings customers were successfully transferred to Axos Bank.
A laptop computer showing a Jenius Savings account with a passport and piggybank next to it.

Loan Servicer Transition Updates

Starting June 13th, your Jenius Bank loan will be managed by a new servicer, Launch Servicing. We’re committed to making this transition smooth. Find everything you need to know on our FAQ.
Visit the Transition FAQ
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For Our Savings Customers

Your Jenius Bank savings accounts have been transferred to Axos Bank. Please visit Axos Bank to access your account or browse our FAQ on the transition if you still have questions.
Visit the Transition FAQ
Woman managing her budget on a mobile phone.

Help From Humans

Technology can be great. But it shouldn't go so far that you can't get a hold of a real person when you need one. That's why Jenius Bank® puts its number right on the homepage. Call us at
844-453-6487
to access our 24/7, U.S.-based, first-class, customer support.
1-844-453-6487